Privacy Policy & GDPR

What information we collect
 

We need to collect the following information:

Your name or Company name, address details, contact telephone number, email address and your vehicle details.

If you provide us with personal information about another person for contact purposes, you must ensure that before you provide us with their personal information, you have their consent to do so and that they are aware of our privacy policy.

 

Why we collect it
 

We need to collect the information to:

  • Make a booking in order to service or repair your vehicle.
  • Respond to you about your enquiries with the services and products that we provide.
  • Initiate payment of an invoice or transaction.

 

What we do with it
 

We use your personal information in connection with our business activities:

  • To respond to queries from yourself regarding your vehicle
  • To carry out service and repairs on your vehicle
  • To notify you of any other services we may provide including any special offers or promotions that may be of interest to you
  • To provide you with reminders regarding your vehicle including, for example, when your vehicle is due to have service, MOT or additional repairs
  • To obtain feedback from yourself regarding our business

 

How long we keep it
 

We retain your personal information when you become a customer of Top Gear Car Repair Ltd through the purchase of the Services and/or products that we supply. This information will then be held for at least 6 years to comply with the HMRC regulations.

 

Who can access it
 

Your personal information may be accessed by ourselves, our employees or agents and disclosed to third parties in order to comply with any legal obligations (including the police or other law enforcement agencies).

 

What your rights are
 

The Data Protection Legislation gives you the right to access your personal information. You have the right to have your data corrected or deleted at any time. You may request that we keep your data but do not use it. You may also request a copy of the data we hold on you. If you wish to do this, then please contact Cathedral Vehicle Services Ltd either by email or in writing.

 

How we protect your personal data
 

We take our data protection responsibilities seriously and take every measure possible to keep your data secure at all times.

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